The DSTV brand recently released a whole new interactive application called the myDstv app, a mobile application built to reduce your trips to the DSTV physical offices.
The myDstv app was recently released last October and is integrated to help you with everything you need to manage your DSTV account. The mobile application is made for every DSTV customer all over the world to carry out DSTV related transactions from the comfort of your home through the use of a mobile interface that works on a wide range of smart devices.
Features of the myDstv app
The myDstv application lets you make all your DSTV related transactions in a simple interface while ensuring that all your transactions are carried out on an encrypted network. This is done to ensure that your credit card purchases, as well as other sensitive information, are kept protected.
2. Manage your account:
With the new myDstv app, you can easily view the status of your subscription as well as check out your pending payments and also make your payments easily. You can also view your smart card number as well as your current package via this application.
3. Recover Smart Card details
If you wish to recover or retrieve your smart card number, this can be done using the myDstv app simply by inputting your country and mobile number.
4. Fix errors with your Decoder with ease
With the new myDstv app, you can fix all error messages on your DSTV device with ease, without having to try contacting the DSTV customer care service.
5. Change packages
If you are not satisfied with your current DSTV package, you can easily browse and change your package with ease. You can easily access the DStv Now, ShowMax and even BoxOffice from within the myDstv App. All of these is made available to you through the myDstv app.
6. Access to new promotions and information
With the myDSTV app, all new offers custom made for you will be made available as notifications to you as soon as they are released. This ensures you stay updated as DSTV releases promotional offers and freebies just for you.
How to download the myDstv app
The myDstv app is an excellent addition and is available for all Android and iOS devices. To download, click on your specialized link.
Once you have downloaded the myDSTV app, you will be required to log in using your preexisting DSTV details, that means you will be required to enter the following details to get started:
- Your country
- Surname or Mobile number
- Smartcard number
How to retrieve your DSTV Smart Card number
If you have forgotten your smartcard number, you can easily retrieve it by using this two processes
Method 1: Using the myDstv app, enter your country and mobile number. And then click ‘Find‘ to retrieve your smartcard number.
Method 2: You can also retrieve your Smartcard number using your decoder, by clicking the ‘OK‘ Button on the DSTV remote. Next select ” Information center” and you can be able to locate the Smart card number right within the Smartcard row.